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Development Process

How the 2026–2030 Strategic Plan was researched, shaped, and developed over two phases.

The 2026–2030 Strategic Plan Development Project Team consisted of Project Sponsor, Mark Dombroski (Asst. General Manager / COO); Project Lead, Luis Jimenez (Operations Administrator); and Team Members, Marilyn Gilbert (General Manager & CEO), Mike Perez (Chief Financial Officer), Constanza Miner (CAO), and Paul Gonzalez (General Counsel & Chief Legal Officer). Additional input and support was provided by the Directors of Water/Wastewater Operations, Water/Wastewater Engineering, Electric Transmission & Distribution, Electric Operations, Power Supply & Market Operations, Environmental Services, Human Resources, Communications & Support Services, Enterprise Solutions, and Finance.

Historically, BPUB has followed a 5-year strategic planning cycle. For the 2026–2030 Strategic Plan (The Plan), BPUB has developed a comprehensive five-year strategic plan that unifies the ten (10) subordinate departmental business plans under a single framework. The Plan aims to establish clear strategic outcomes and key performance indicators (KPIs) to enhance operational efficiency, address future challenges, and drive sustainable growth.

In June of 2025, BPUB entered into a contract with ScottMadden, a management consulting firm with extensive experience working with municipally owned utilities, to lead the development of the 2026–2030 Strategic Plan. The approach used to develop The Plan was designed to align The BPUB Board, Senior Leadership and other stakeholders around the strategic direction of the organization with a focus on prioritizing the most impactful outcomes. The approach broke down into two phases: (1) Strategic Assessment and (2) Strategy Development and Implementation Planning.

Phase 1 — Strategic Assessment

  • Stakeholder Engagement
  • SWOT Analysis
  • Strategic Framework Development

Strategic Framework — Tier 1 (Board Level) KPIs for Desired Outcomes: Strategic Themes, Strategic Focus Areas, and Strategic Initiatives
Strategic Framework — Tier 1 (Board Level) KPIs for Desired Outcomes: Strategic Themes, Strategic Focus Areas, and Strategic Initiatives

Phase 2 — Strategy Development and Implementation Planning

  • Plan Formulation
  • Recommendations & Implementation Guidance
  • Socialization of Strategic Plan

Timeline

ActivityDate
Entered into Contract with ScottMaddenJune 2025
Formally Kicked Off the Strategic Planning EffortJuly 2025
Conducted 45+ Internal & External Stakeholder InterviewsJuly 2025
Deployed Strategic Themes SurveyAugust 2025
Developed SWOT AnalysisAugust 2025
Developed Strategic FrameworkAugust 2025
Board & Leadership Team OffsiteAugust 2025
Developed Strategic Focus Areas & Strategic ChallengesAugust 2025
Developed Statements of Strategic DirectionSeptember 2025
Drafted Revised Vision & Mission StatementsSeptember 2025
Developed Strategic InitiativesOctober 2025
Obtained Board Approval for Revised Vision & MissionOctober 2025
Developed Strategic Initiative Implementation TimelinesOctober 2025
Drafted Strategic PlanNovember 2025
Developed Public Facing WebsiteNovember 2025
Presented The Plan to the Board for AdoptionDecember 2025
Board Adoption of The PlanDecember 2025