[{"data":1,"prerenderedAt":242},["ShallowReactive",2],{"pages:navigation":3,"i-mdi:close":147,"i-mdi:phone":152,"i-mdi:menu":154,"i-mdi:chevron-down":156,"i-mdi:facebook":158,"i-mdi:instagram":160,"i-mdi:twitter":162,"i-mdi:youtube":164,"i-mdi:linkedin":166,"page:\u002Fstrategic-focus-areas\u002Femployee-engagement-development":168,"i-mdi:play":236,"i-mdi:home":238,"i-mdi:chevron-right":240},[4,36,60,140],{"title":5,"path":6,"stem":7,"children":8,"page":-1},"Leadership","\u002Fleadership","leadership",[9,15,22,29],{"title":5,"path":6,"stem":10,"description":11,"navigation":12,"tags":14,"order":13},"leadership\u002Findex","BPUB executives and board members, the strategic planning team, and a letter from the General Manager & CEO.",{"order":13},50,null,{"title":16,"path":17,"stem":18,"description":19,"navigation":20,"tags":14,"order":21},"BPUB Executives & Board Members","\u002Fleadership\u002Fbpub-executives-board-members","leadership\u002Fbpub-executives-board-members","The Brownsville Public Utilities Board executive team and Board of Directors.",{"order":21},51,{"title":23,"path":24,"stem":25,"description":26,"navigation":27,"tags":14,"order":28},"Letter from the GM & CEO","\u002Fleadership\u002Fletter-from-the-gm-ceo","leadership\u002Fletter-from-the-gm-ceo","It is my honor to present the Brownsville Public Utilities Board's 2026–2030 Strategic Plan, a first-of-its-kind roadmap that establishes a unified direction for our organization…",{"order":28},53,{"title":30,"path":31,"stem":32,"description":33,"navigation":34,"tags":14,"order":35},"Strategic Planning Team Roles & Responsibilities","\u002Fleadership\u002Fstrategic-planning-team-roles-responsibilities","leadership\u002Fstrategic-planning-team-roles-responsibilities","The roles, responsibilities, and reporting cadence of the team and partners who developed the 2026–2030 Strategic Plan.",{"order":35},52,{"title":37,"path":38,"stem":39,"children":40,"page":-1},"Milestones","\u002Fmilestones","milestones",[41,46,53],{"title":37,"path":38,"stem":42,"description":43,"navigation":44,"tags":14,"order":45},"milestones\u002Findex","The desired outcomes of the 2026–2030 Strategic Plan and the process used to develop it.",{"order":45},40,{"title":47,"path":48,"stem":49,"description":50,"navigation":51,"tags":14,"order":52},"Desired Outcomes","\u002Fmilestones\u002Fdesired-outcomes","milestones\u002Fdesired-outcomes","The outcomes and key performance indicators (KPIs) the 2026–2030 Strategic Plan is working toward.",{"order":52},41,{"title":54,"path":55,"stem":56,"description":57,"navigation":58,"tags":14,"order":59},"Development Process","\u002Fmilestones\u002Fdevelopment-process","milestones\u002Fdevelopment-process","How the 2026–2030 Strategic Plan was researched, shaped, and developed over two phases.",{"order":59},42,{"title":61,"path":62,"stem":63,"children":64,"page":-1},"Strategic Focus Areas","\u002Fstrategic-focus-areas","strategic-focus-areas",[65,70,77,84,91,98,105,112,119,126,133],{"title":61,"path":62,"stem":66,"description":67,"navigation":68,"tags":14,"order":69},"strategic-focus-areas\u002Findex","The ten strategic focus areas that prioritize and guide BPUB's work over the next five years.",{"order":69},10,{"title":71,"path":72,"stem":73,"description":74,"navigation":75,"tags":14,"order":76},"Affordability","\u002Fstrategic-focus-areas\u002Faffordability","strategic-focus-areas\u002Faffordability","It is important for BPUB to deliver high-quality utility services while maintaining rates that are fair, transparent, and financially sustainable for all customer classes,…",{"order":76},19,{"title":78,"path":79,"stem":80,"description":81,"navigation":82,"tags":14,"order":83},"Community Engagement","\u002Fstrategic-focus-areas\u002Fcommunity-engagement","strategic-focus-areas\u002Fcommunity-engagement","It is important for BPUB to strengthen its relationship with the community it serves by proactively engaging stakeholders and improving transparency with the aim of making BPUB…",{"order":83},13,{"title":85,"path":86,"stem":87,"description":88,"navigation":89,"tags":14,"order":90},"Customer Experience","\u002Fstrategic-focus-areas\u002Fcustomer-experience","strategic-focus-areas\u002Fcustomer-experience","It is important for BPUB to enhance the quality, responsiveness, and accessibility of BPUB’s services. 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Technology modernization goes beyond just…",{"order":139},17,{"title":141,"path":142,"stem":143,"description":144,"navigation":145,"tags":14,"order":146},"Vision, Mission, & Values","\u002Fvision-mission-values","vision-mission-values","Empowering greater Brownsville's future through exceptional utility services, community leadership, and operational excellence.",{"order":146},30,{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":151},0,24,false,"\u003Cpath fill=\"currentColor\" d=\"M19 6.41L17.59 5L12 10.59L6.41 5L5 6.41L10.59 12L5 17.59L6.41 19L12 13.41L17.59 19L19 17.59L13.41 12z\"\u002F>",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":153},"\u003Cpath fill=\"currentColor\" d=\"M6.62 10.79c1.44 2.83 3.76 5.15 6.59 6.59l2.2-2.2c.28-.28.67-.36 1.02-.25c1.12.37 2.32.57 3.57.57a1 1 0 0 1 1 1V20a1 1 0 0 1-1 1A17 17 0 0 1 3 4a1 1 0 0 1 1-1h3.5a1 1 0 0 1 1 1c0 1.25.2 2.45.57 3.57c.11.35.03.74-.25 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practices, leadership development, and structured succession planning.",[211,213],{"number":207,"text":212},"BPUB will establish a structured leadership development program to build a high-performing leadership culture across BPUB. This initiative will support succession planning and strategic priorities by developing current and emerging leaders. Program will target mid-level managers, then expand to front line management and top leadership.",{"number":214,"text":215},"2","BPUB will establish a curated database of prospective candidates who have proactively expressed interest in joining BPUB. Leveraging planned and consistent communication, this initiative aims to foster engagement, streamline recruitment efforts, and support strategic workforce planning by ensuring timely access to qualified talent.",{"number":214,"title":217,"text":218,"initiatives":219},"SSD-2","BPUB will increase employee retention by enhancing engagement, focusing on financial wellness, and modernizing HR practices.",[220,223,226],{"number":221,"text":222},"3","BPUB will establish clear job families, progression paths, and professional development opportunities across all departments to increase employee retention and engagement.",{"number":224,"text":225},"4","BPUB will launch a referral program that encourages employees to recommend qualified candidates for open roles. Incentives will be awarded upon the candidate’s successful completion of their initial probation period and on their one-year anniversary date.",{"number":227,"text":228,"bullets":229},"5","BPUB will create the VOICE Program (Valuing Our Identity, Culture, and Engagement) as a cornerstone BPUB initiative designed to welcome and incorporate all employees into the evolving BPUB culture and foster a workplace where every individual feels seen, heard, and empowered to contribute meaningfully:",[230,231,232,233,234],"Valuing - Diverse experiences & contributions","Openness - Through transparent dialogue","Inclusion - Sense of belonging and purpose","Collaboration - Drive innovation and unity","Empowerment - Leadership development","BJT1uA-uFNRvf2ejN0RY3tiBrAX5SaFYVIvro4r10LU",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":237},"\u003Cpath fill=\"currentColor\" d=\"M8 5.14v14l11-7z\"\u002F>",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":239},"\u003Cpath fill=\"currentColor\" d=\"M10 20v-6h4v6h5v-8h3L12 3L2 12h3v8z\"\u002F>",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":241},"\u003Cpath fill=\"currentColor\" d=\"M8.59 16.58L13.17 12L8.59 7.41L10 6l6 6l-6 6z\"\u002F>",1780676265255]