[{"data":1,"prerenderedAt":392},["ShallowReactive",2],{"pages:navigation":3,"i-mdi:close":147,"i-mdi:phone":152,"i-mdi:menu":154,"i-mdi:chevron-down":156,"i-mdi:facebook":158,"i-mdi:instagram":160,"i-mdi:twitter":162,"i-mdi:youtube":164,"i-mdi:linkedin":166,"page:\u002Fmilestones\u002Fdevelopment-process":168,"i-mdi:home":388,"i-mdi:chevron-right":390},[4,36,60,140],{"title":5,"path":6,"stem":7,"children":8,"page":-1},"Leadership","\u002Fleadership","leadership",[9,15,22,29],{"title":5,"path":6,"stem":10,"description":11,"navigation":12,"tags":14,"order":13},"leadership\u002Findex","BPUB executives and board members, the strategic planning team, and a letter from the General Manager & CEO.",{"order":13},50,null,{"title":16,"path":17,"stem":18,"description":19,"navigation":20,"tags":14,"order":21},"BPUB Executives & Board Members","\u002Fleadership\u002Fbpub-executives-board-members","leadership\u002Fbpub-executives-board-members","The Brownsville Public Utilities Board executive team and Board of Directors.",{"order":21},51,{"title":23,"path":24,"stem":25,"description":26,"navigation":27,"tags":14,"order":28},"Letter from the GM & CEO","\u002Fleadership\u002Fletter-from-the-gm-ceo","leadership\u002Fletter-from-the-gm-ceo","It is my honor to present the Brownsville Public Utilities Board's 2026–2030 Strategic Plan, a first-of-its-kind roadmap that establishes a unified direction for our organization…",{"order":28},53,{"title":30,"path":31,"stem":32,"description":33,"navigation":34,"tags":14,"order":35},"Strategic Planning Team Roles & Responsibilities","\u002Fleadership\u002Fstrategic-planning-team-roles-responsibilities","leadership\u002Fstrategic-planning-team-roles-responsibilities","The roles, responsibilities, and reporting cadence of the team and partners who developed the 2026–2030 Strategic Plan.",{"order":35},52,{"title":37,"path":38,"stem":39,"children":40,"page":-1},"Milestones","\u002Fmilestones","milestones",[41,46,53],{"title":37,"path":38,"stem":42,"description":43,"navigation":44,"tags":14,"order":45},"milestones\u002Findex","The desired outcomes of the 2026–2030 Strategic Plan and the process used to develop it.",{"order":45},40,{"title":47,"path":48,"stem":49,"description":50,"navigation":51,"tags":14,"order":52},"Desired Outcomes","\u002Fmilestones\u002Fdesired-outcomes","milestones\u002Fdesired-outcomes","The outcomes and key performance indicators (KPIs) the 2026–2030 Strategic Plan is working toward.",{"order":52},41,{"title":54,"path":55,"stem":56,"description":57,"navigation":58,"tags":14,"order":59},"Development Process","\u002Fmilestones\u002Fdevelopment-process","milestones\u002Fdevelopment-process","How the 2026–2030 Strategic Plan was researched, shaped, and developed over two phases.",{"order":59},42,{"title":61,"path":62,"stem":63,"children":64,"page":-1},"Strategic Focus Areas","\u002Fstrategic-focus-areas","strategic-focus-areas",[65,70,77,84,91,98,105,112,119,126,133],{"title":61,"path":62,"stem":66,"description":67,"navigation":68,"tags":14,"order":69},"strategic-focus-areas\u002Findex","The ten strategic focus areas that prioritize and guide BPUB's work over the next five years.",{"order":69},10,{"title":71,"path":72,"stem":73,"description":74,"navigation":75,"tags":14,"order":76},"Affordability","\u002Fstrategic-focus-areas\u002Faffordability","strategic-focus-areas\u002Faffordability","It is important for BPUB to deliver high-quality utility services while maintaining rates that are fair, transparent, and financially sustainable for all customer classes,…",{"order":76},19,{"title":78,"path":79,"stem":80,"description":81,"navigation":82,"tags":14,"order":83},"Community Engagement","\u002Fstrategic-focus-areas\u002Fcommunity-engagement","strategic-focus-areas\u002Fcommunity-engagement","It is important for BPUB to strengthen its relationship with the community it serves by proactively engaging stakeholders and improving transparency with the aim of making BPUB…",{"order":83},13,{"title":85,"path":86,"stem":87,"description":88,"navigation":89,"tags":14,"order":90},"Customer Experience","\u002Fstrategic-focus-areas\u002Fcustomer-experience","strategic-focus-areas\u002Fcustomer-experience","It is important for BPUB to enhance the quality, responsiveness, and accessibility of BPUB’s services. Being able to deliver a consistent, transparent, and customer-focused…",{"order":90},14,{"title":92,"path":93,"stem":94,"description":95,"navigation":96,"tags":14,"order":97},"Employee Engagement & Development","\u002Fstrategic-focus-areas\u002Femployee-engagement-development","strategic-focus-areas\u002Femployee-engagement-development","It is important for BPUB to foster a motivated, high-performing, and resilient workforce by building a culture of accountability, recognition, and professional growth—supported by…",{"order":97},11,{"title":99,"path":100,"stem":101,"description":102,"navigation":103,"tags":14,"order":104},"Enterprise Risk Management","\u002Fstrategic-focus-areas\u002Fenterprise-risk-management","strategic-focus-areas\u002Fenterprise-risk-management","It is important for BPUB to develop and institutionalize a comprehensive Enterprise Risk Management (ERM) framework that identifies, monitors, and mitigates strategic,…",{"order":104},16,{"title":106,"path":107,"stem":108,"description":109,"navigation":110,"tags":14,"order":111},"Interorganizational Effectiveness","\u002Fstrategic-focus-areas\u002Finterorganizational-effectiveness","strategic-focus-areas\u002Finterorganizational-effectiveness","It is important for BPUB to enhance coordination and communication with community organizations (e.g., City of Brownsville, GBIC, Port of Brownsville, BCIC, etc.) to ensure that…",{"order":111},20,{"title":113,"path":114,"stem":115,"description":116,"navigation":117,"tags":14,"order":118},"Optimizing Water Supply","\u002Fstrategic-focus-areas\u002Foptimizing-water-supply","strategic-focus-areas\u002Foptimizing-water-supply","It is important for BPUB to optimize the management, diversification, and efficient use of available water resources, including strengthening water supply through expanding reuse,…",{"order":118},12,{"title":120,"path":121,"stem":122,"description":123,"navigation":124,"tags":14,"order":125},"Power Supply Optimization","\u002Fstrategic-focus-areas\u002Fpower-supply-optimization","strategic-focus-areas\u002Fpower-supply-optimization","It is important for BPUB to optimize its generation mix, market participation, and long-term planning to enhance resilience, affordability, and",{"order":125},15,{"title":127,"path":128,"stem":129,"description":130,"navigation":131,"tags":14,"order":132},"Resiliency & Reliability","\u002Fstrategic-focus-areas\u002Fresiliency-reliability","strategic-focus-areas\u002Fresiliency-reliability","It is important for BPUB to deliver consistent, uninterrupted, and high-quality utility services while maintaining the capability to quickly recover from unexpected disruptions,…",{"order":132},18,{"title":134,"path":135,"stem":136,"description":137,"navigation":138,"tags":14,"order":139},"Technology Modernization","\u002Fstrategic-focus-areas\u002Ftechnology-modernization","strategic-focus-areas\u002Ftechnology-modernization","It is important for BPUB to transform into a modern, data-driven utility by aligning technology investments with enterprise needs. Technology modernization goes beyond just…",{"order":139},17,{"title":141,"path":142,"stem":143,"description":144,"navigation":145,"tags":14,"order":146},"Vision, Mission, & Values","\u002Fvision-mission-values","vision-mission-values","Empowering greater Brownsville's future through exceptional utility services, community leadership, and operational excellence.",{"order":146},30,{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":151},0,24,false,"\u003Cpath fill=\"currentColor\" d=\"M19 6.41L17.59 5L12 10.59L6.41 5L5 6.41L10.59 12L5 17.59L6.41 19L12 13.41L17.59 19L19 17.59L13.41 12z\"\u002F>",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":153},"\u003Cpath fill=\"currentColor\" d=\"M6.62 10.79c1.44 2.83 3.76 5.15 6.59 6.59l2.2-2.2c.28-.28.67-.36 1.02-.25c1.12.37 2.32.57 3.57.57a1 1 0 0 1 1 1V20a1 1 0 0 1-1 1A17 17 0 0 1 3 4a1 1 0 0 1 1-1h3.5a1 1 0 0 1 1 1c0 1.25.2 2.45.57 3.57c.11.35.03.74-.25 1.02z\"\u002F>",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":155},"\u003Cpath fill=\"currentColor\" d=\"M3 6h18v2H3zm0 5h18v2H3zm0 5h18v2H3z\"\u002F>",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":157},"\u003Cpath fill=\"currentColor\" d=\"M7.41 8.58L12 13.17l4.59-4.59L18 10l-6 6l-6-6z\"\u002F>",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":159},"\u003Cpath fill=\"currentColor\" d=\"M12 2.04c-5.5 0-10 4.49-10 10.02c0 5 3.66 9.15 8.44 9.9v-7H7.9v-2.9h2.54V9.85c0-2.51 1.49-3.89 3.78-3.89c1.09 0 2.23.19 2.23.19v2.47h-1.26c-1.24 0-1.63.77-1.63 1.56v1.88h2.78l-.45 2.9h-2.33v7a10 10 0 0 0 8.44-9.9c0-5.53-4.5-10.02-10-10.02\"\u002F>",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":161},"\u003Cpath fill=\"currentColor\" d=\"M7.8 2h8.4C19.4 2 22 4.6 22 7.8v8.4a5.8 5.8 0 0 1-5.8 5.8H7.8C4.6 22 2 19.4 2 16.2V7.8A5.8 5.8 0 0 1 7.8 2m-.2 2A3.6 3.6 0 0 0 4 7.6v8.8C4 18.39 5.61 20 7.6 20h8.8a3.6 3.6 0 0 0 3.6-3.6V7.6C20 5.61 18.39 4 16.4 4zm9.65 1.5a1.25 1.25 0 0 1 1.25 1.25A1.25 1.25 0 0 1 17.25 8A1.25 1.25 0 0 1 16 6.75a1.25 1.25 0 0 1 1.25-1.25M12 7a5 5 0 0 1 5 5a5 5 0 0 1-5 5a5 5 0 0 1-5-5a5 5 0 0 1 5-5m0 2a3 3 0 0 0-3 3a3 3 0 0 0 3 3a3 3 0 0 0 3-3a3 3 0 0 0-3-3\"\u002F>",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":163},"\u003Cpath fill=\"currentColor\" d=\"M22.46 6c-.77.35-1.6.58-2.46.69c.88-.53 1.56-1.37 1.88-2.38c-.83.5-1.75.85-2.72 1.05C18.37 4.5 17.26 4 16 4c-2.35 0-4.27 1.92-4.27 4.29c0 .34.04.67.11.98C8.28 9.09 5.11 7.38 3 4.79c-.37.63-.58 1.37-.58 2.15c0 1.49.75 2.81 1.91 3.56c-.71 0-1.37-.2-1.95-.5v.03c0 2.08 1.48 3.82 3.44 4.21a4.2 4.2 0 0 1-1.93.07a4.28 4.28 0 0 0 4 2.98a8.52 8.52 0 0 1-5.33 1.84q-.51 0-1.02-.06C3.44 20.29 5.7 21 8.12 21C16 21 20.33 14.46 20.33 8.79c0-.19 0-.37-.01-.56c.84-.6 1.56-1.36 2.14-2.23\"\u002F>",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":165},"\u003Cpath fill=\"currentColor\" d=\"m10 15l5.19-3L10 9zm11.56-7.83c.13.47.22 1.1.28 1.9c.07.8.1 1.49.1 2.09L22 12c0 2.19-.16 3.8-.44 4.83c-.25.9-.83 1.48-1.73 1.73c-.47.13-1.33.22-2.65.28c-1.3.07-2.49.1-3.59.1L12 19c-4.19 0-6.8-.16-7.83-.44c-.9-.25-1.48-.83-1.73-1.73c-.13-.47-.22-1.1-.28-1.9c-.07-.8-.1-1.49-.1-2.09L2 12c0-2.19.16-3.8.44-4.83c.25-.9.83-1.48 1.73-1.73c.47-.13 1.33-.22 2.65-.28c1.3-.07 2.49-.1 3.59-.1L12 5c4.19 0 6.8.16 7.83.44c.9.25 1.48.83 1.73 1.73\"\u002F>",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":167},"\u003Cpath fill=\"currentColor\" d=\"M19 3a2 2 0 0 1 2 2v14a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2zm-.5 15.5v-5.3a3.26 3.26 0 0 0-3.26-3.26c-.85 0-1.84.52-2.32 1.3v-1.11h-2.79v8.37h2.79v-4.93c0-.77.62-1.4 1.39-1.4a1.4 1.4 0 0 1 1.4 1.4v4.93zM6.88 8.56a1.68 1.68 0 0 0 1.68-1.68c0-.93-.75-1.69-1.68-1.69a1.69 1.69 0 0 0-1.69 1.69c0 .93.76 1.68 1.69 1.68m1.39 9.94v-8.37H5.5v8.37z\"\u002F>",{"id":169,"title":54,"body":170,"description":57,"extension":380,"featured":150,"featuredImage":381,"featuredOrder":14,"meta":383,"navigation":384,"path":55,"seo":385,"sitemap":386,"ssds":14,"stem":56,"tags":14,"__hash__":387},"pages\u002Fmilestones\u002Fdevelopment-process.md",{"type":171,"value":172,"toc":373},"minimark",[173,177,180,183,188,201,208,212,223,227],[174,175,176],"p",{},"The 2026–2030 Strategic Plan Development Project Team consisted of Project Sponsor, Mark Dombroski (Asst. General Manager \u002F COO); Project Lead, Luis Jimenez (Operations Administrator); and Team Members, Marilyn Gilbert (General Manager & CEO), Mike Perez (Chief Financial Officer), Constanza Miner (CAO), and Paul Gonzalez (General Counsel & Chief Legal Officer). Additional input and support was provided by the Directors of Water\u002FWastewater Operations, Water\u002FWastewater Engineering, Electric Transmission & Distribution, Electric Operations, Power Supply & Market Operations, Environmental Services, Human Resources, Communications & Support Services, Enterprise Solutions, and Finance.",[174,178,179],{},"Historically, BPUB has followed a 5-year strategic planning cycle. For the 2026–2030 Strategic Plan (The Plan), BPUB has developed a comprehensive five-year strategic plan that unifies the ten (10) subordinate departmental business plans under a single framework. The Plan aims to establish clear strategic outcomes and key performance indicators (KPIs) to enhance operational efficiency, address future challenges, and drive sustainable growth.",[174,181,182],{},"In June of 2025, BPUB entered into a contract with ScottMadden, a management consulting firm with extensive experience working with municipally owned utilities, to lead the development of the 2026–2030 Strategic Plan. The approach used to develop The Plan was designed to align The BPUB Board, Senior Leadership and other stakeholders around the strategic direction of the organization with a focus on prioritizing the most impactful outcomes. 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