[{"data":1,"prerenderedAt":238},["ShallowReactive",2],{"pages:navigation":3,"i-mdi:close":147,"i-mdi:phone":152,"i-mdi:menu":154,"i-mdi:chevron-down":156,"i-mdi:facebook":158,"i-mdi:instagram":160,"i-mdi:twitter":162,"i-mdi:youtube":164,"i-mdi:linkedin":166,"page:\u002Fleadership\u002Fletter-from-the-gm-ceo":168,"i-mdi:home":234,"i-mdi:chevron-right":236},[4,36,60,140],{"title":5,"path":6,"stem":7,"children":8,"page":-1},"Leadership","\u002Fleadership","leadership",[9,15,22,29],{"title":5,"path":6,"stem":10,"description":11,"navigation":12,"tags":14,"order":13},"leadership\u002Findex","BPUB executives and board members, the strategic planning team, and a letter from the General Manager & CEO.",{"order":13},50,null,{"title":16,"path":17,"stem":18,"description":19,"navigation":20,"tags":14,"order":21},"BPUB Executives & Board Members","\u002Fleadership\u002Fbpub-executives-board-members","leadership\u002Fbpub-executives-board-members","The Brownsville Public Utilities Board executive team and Board of Directors.",{"order":21},51,{"title":23,"path":24,"stem":25,"description":26,"navigation":27,"tags":14,"order":28},"Letter from the GM & CEO","\u002Fleadership\u002Fletter-from-the-gm-ceo","leadership\u002Fletter-from-the-gm-ceo","It is my honor to present the Brownsville Public Utilities Board's 2026–2030 Strategic Plan, a first-of-its-kind roadmap that establishes a unified direction for our organization…",{"order":28},53,{"title":30,"path":31,"stem":32,"description":33,"navigation":34,"tags":14,"order":35},"Strategic Planning Team Roles & Responsibilities","\u002Fleadership\u002Fstrategic-planning-team-roles-responsibilities","leadership\u002Fstrategic-planning-team-roles-responsibilities","The roles, responsibilities, and reporting cadence of the team and partners who developed the 2026–2030 Strategic Plan.",{"order":35},52,{"title":37,"path":38,"stem":39,"children":40,"page":-1},"Milestones","\u002Fmilestones","milestones",[41,46,53],{"title":37,"path":38,"stem":42,"description":43,"navigation":44,"tags":14,"order":45},"milestones\u002Findex","The desired outcomes of the 2026–2030 Strategic Plan and the process used to develop it.",{"order":45},40,{"title":47,"path":48,"stem":49,"description":50,"navigation":51,"tags":14,"order":52},"Desired Outcomes","\u002Fmilestones\u002Fdesired-outcomes","milestones\u002Fdesired-outcomes","The outcomes and key performance indicators (KPIs) the 2026–2030 Strategic Plan is working toward.",{"order":52},41,{"title":54,"path":55,"stem":56,"description":57,"navigation":58,"tags":14,"order":59},"Development Process","\u002Fmilestones\u002Fdevelopment-process","milestones\u002Fdevelopment-process","How the 2026–2030 Strategic Plan was researched, shaped, and developed over two phases.",{"order":59},42,{"title":61,"path":62,"stem":63,"children":64,"page":-1},"Strategic Focus Areas","\u002Fstrategic-focus-areas","strategic-focus-areas",[65,70,77,84,91,98,105,112,119,126,133],{"title":61,"path":62,"stem":66,"description":67,"navigation":68,"tags":14,"order":69},"strategic-focus-areas\u002Findex","The ten strategic focus areas that prioritize and guide BPUB's work over the next five years.",{"order":69},10,{"title":71,"path":72,"stem":73,"description":74,"navigation":75,"tags":14,"order":76},"Affordability","\u002Fstrategic-focus-areas\u002Faffordability","strategic-focus-areas\u002Faffordability","It is important for BPUB to deliver high-quality utility services while maintaining rates that are fair, transparent, and financially sustainable for all customer classes,…",{"order":76},19,{"title":78,"path":79,"stem":80,"description":81,"navigation":82,"tags":14,"order":83},"Community Engagement","\u002Fstrategic-focus-areas\u002Fcommunity-engagement","strategic-focus-areas\u002Fcommunity-engagement","It is important for BPUB to strengthen its relationship with the community it serves by proactively engaging stakeholders and improving transparency with the aim of making BPUB…",{"order":83},13,{"title":85,"path":86,"stem":87,"description":88,"navigation":89,"tags":14,"order":90},"Customer Experience","\u002Fstrategic-focus-areas\u002Fcustomer-experience","strategic-focus-areas\u002Fcustomer-experience","It is important for BPUB to enhance the quality, responsiveness, and accessibility of BPUB’s services. Being able to deliver a consistent, transparent, and customer-focused…",{"order":90},14,{"title":92,"path":93,"stem":94,"description":95,"navigation":96,"tags":14,"order":97},"Employee Engagement & Development","\u002Fstrategic-focus-areas\u002Femployee-engagement-development","strategic-focus-areas\u002Femployee-engagement-development","It is important for BPUB to foster a motivated, high-performing, and resilient workforce by building a culture of accountability, recognition, and professional growth—supported by…",{"order":97},11,{"title":99,"path":100,"stem":101,"description":102,"navigation":103,"tags":14,"order":104},"Enterprise Risk Management","\u002Fstrategic-focus-areas\u002Fenterprise-risk-management","strategic-focus-areas\u002Fenterprise-risk-management","It is important for BPUB to develop and institutionalize a comprehensive Enterprise Risk Management (ERM) framework that identifies, monitors, and mitigates strategic,…",{"order":104},16,{"title":106,"path":107,"stem":108,"description":109,"navigation":110,"tags":14,"order":111},"Interorganizational Effectiveness","\u002Fstrategic-focus-areas\u002Finterorganizational-effectiveness","strategic-focus-areas\u002Finterorganizational-effectiveness","It is important for BPUB to enhance coordination and communication with community organizations (e.g., City of Brownsville, GBIC, Port of Brownsville, BCIC, etc.) to ensure that…",{"order":111},20,{"title":113,"path":114,"stem":115,"description":116,"navigation":117,"tags":14,"order":118},"Optimizing Water Supply","\u002Fstrategic-focus-areas\u002Foptimizing-water-supply","strategic-focus-areas\u002Foptimizing-water-supply","It is important for BPUB to optimize the management, diversification, and efficient use of available water resources, including strengthening water supply through expanding reuse,…",{"order":118},12,{"title":120,"path":121,"stem":122,"description":123,"navigation":124,"tags":14,"order":125},"Power Supply Optimization","\u002Fstrategic-focus-areas\u002Fpower-supply-optimization","strategic-focus-areas\u002Fpower-supply-optimization","It is important for BPUB to optimize its generation mix, market participation, and long-term planning to enhance resilience, affordability, and",{"order":125},15,{"title":127,"path":128,"stem":129,"description":130,"navigation":131,"tags":14,"order":132},"Resiliency & Reliability","\u002Fstrategic-focus-areas\u002Fresiliency-reliability","strategic-focus-areas\u002Fresiliency-reliability","It is important for BPUB to deliver consistent, uninterrupted, and high-quality utility services while maintaining the capability to quickly recover from unexpected disruptions,…",{"order":132},18,{"title":134,"path":135,"stem":136,"description":137,"navigation":138,"tags":14,"order":139},"Technology Modernization","\u002Fstrategic-focus-areas\u002Ftechnology-modernization","strategic-focus-areas\u002Ftechnology-modernization","It is important for BPUB to transform into a modern, data-driven utility by aligning technology investments with enterprise needs. Technology modernization goes beyond just…",{"order":139},17,{"title":141,"path":142,"stem":143,"description":144,"navigation":145,"tags":14,"order":146},"Vision, Mission, & Values","\u002Fvision-mission-values","vision-mission-values","Empowering greater Brownsville's future through exceptional utility services, community leadership, and operational excellence.",{"order":146},30,{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":151},0,24,false,"\u003Cpath fill=\"currentColor\" d=\"M19 6.41L17.59 5L12 10.59L6.41 5L5 6.41L10.59 12L5 17.59L6.41 19L12 13.41L17.59 19L19 17.59L13.41 12z\"\u002F>",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":153},"\u003Cpath fill=\"currentColor\" d=\"M6.62 10.79c1.44 2.83 3.76 5.15 6.59 6.59l2.2-2.2c.28-.28.67-.36 1.02-.25c1.12.37 2.32.57 3.57.57a1 1 0 0 1 1 1V20a1 1 0 0 1-1 1A17 17 0 0 1 3 4a1 1 0 0 1 1-1h3.5a1 1 0 0 1 1 1c0 1.25.2 2.45.57 3.57c.11.35.03.74-.25 1.02z\"\u002F>",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":155},"\u003Cpath fill=\"currentColor\" d=\"M3 6h18v2H3zm0 5h18v2H3zm0 5h18v2H3z\"\u002F>",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":157},"\u003Cpath fill=\"currentColor\" d=\"M7.41 8.58L12 13.17l4.59-4.59L18 10l-6 6l-6-6z\"\u002F>",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":159},"\u003Cpath fill=\"currentColor\" d=\"M12 2.04c-5.5 0-10 4.49-10 10.02c0 5 3.66 9.15 8.44 9.9v-7H7.9v-2.9h2.54V9.85c0-2.51 1.49-3.89 3.78-3.89c1.09 0 2.23.19 2.23.19v2.47h-1.26c-1.24 0-1.63.77-1.63 1.56v1.88h2.78l-.45 2.9h-2.33v7a10 10 0 0 0 8.44-9.9c0-5.53-4.5-10.02-10-10.02\"\u002F>",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":161},"\u003Cpath fill=\"currentColor\" d=\"M7.8 2h8.4C19.4 2 22 4.6 22 7.8v8.4a5.8 5.8 0 0 1-5.8 5.8H7.8C4.6 22 2 19.4 2 16.2V7.8A5.8 5.8 0 0 1 7.8 2m-.2 2A3.6 3.6 0 0 0 4 7.6v8.8C4 18.39 5.61 20 7.6 20h8.8a3.6 3.6 0 0 0 3.6-3.6V7.6C20 5.61 18.39 4 16.4 4zm9.65 1.5a1.25 1.25 0 0 1 1.25 1.25A1.25 1.25 0 0 1 17.25 8A1.25 1.25 0 0 1 16 6.75a1.25 1.25 0 0 1 1.25-1.25M12 7a5 5 0 0 1 5 5a5 5 0 0 1-5 5a5 5 0 0 1-5-5a5 5 0 0 1 5-5m0 2a3 3 0 0 0-3 3a3 3 0 0 0 3 3a3 3 0 0 0 3-3a3 3 0 0 0-3-3\"\u002F>",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":163},"\u003Cpath fill=\"currentColor\" d=\"M22.46 6c-.77.35-1.6.58-2.46.69c.88-.53 1.56-1.37 1.88-2.38c-.83.5-1.75.85-2.72 1.05C18.37 4.5 17.26 4 16 4c-2.35 0-4.27 1.92-4.27 4.29c0 .34.04.67.11.98C8.28 9.09 5.11 7.38 3 4.79c-.37.63-.58 1.37-.58 2.15c0 1.49.75 2.81 1.91 3.56c-.71 0-1.37-.2-1.95-.5v.03c0 2.08 1.48 3.82 3.44 4.21a4.2 4.2 0 0 1-1.93.07a4.28 4.28 0 0 0 4 2.98a8.52 8.52 0 0 1-5.33 1.84q-.51 0-1.02-.06C3.44 20.29 5.7 21 8.12 21C16 21 20.33 14.46 20.33 8.79c0-.19 0-.37-.01-.56c.84-.6 1.56-1.36 2.14-2.23\"\u002F>",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":165},"\u003Cpath fill=\"currentColor\" d=\"m10 15l5.19-3L10 9zm11.56-7.83c.13.47.22 1.1.28 1.9c.07.8.1 1.49.1 2.09L22 12c0 2.19-.16 3.8-.44 4.83c-.25.9-.83 1.48-1.73 1.73c-.47.13-1.33.22-2.65.28c-1.3.07-2.49.1-3.59.1L12 19c-4.19 0-6.8-.16-7.83-.44c-.9-.25-1.48-.83-1.73-1.73c-.13-.47-.22-1.1-.28-1.9c-.07-.8-.1-1.49-.1-2.09L2 12c0-2.19.16-3.8.44-4.83c.25-.9.83-1.48 1.73-1.73c.47-.13 1.33-.22 2.65-.28c1.3-.07 2.49-.1 3.59-.1L12 5c4.19 0 6.8.16 7.83.44c.9.25 1.48.83 1.73 1.73\"\u002F>",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":167},"\u003Cpath fill=\"currentColor\" d=\"M19 3a2 2 0 0 1 2 2v14a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2zm-.5 15.5v-5.3a3.26 3.26 0 0 0-3.26-3.26c-.85 0-1.84.52-2.32 1.3v-1.11h-2.79v8.37h2.79v-4.93c0-.77.62-1.4 1.39-1.4a1.4 1.4 0 0 1 1.4 1.4v4.93zM6.88 8.56a1.68 1.68 0 0 0 1.68-1.68c0-.93-.75-1.69-1.68-1.69a1.69 1.69 0 0 0-1.69 1.69c0 .93.76 1.68 1.69 1.68m1.39 9.94v-8.37H5.5v8.37z\"\u002F>",{"id":169,"title":23,"body":170,"description":26,"extension":226,"featured":150,"featuredImage":227,"featuredOrder":14,"meta":229,"navigation":230,"path":24,"seo":231,"sitemap":232,"ssds":14,"stem":25,"tags":14,"__hash__":233},"pages\u002Fleadership\u002Fletter-from-the-gm-ceo.md",{"type":171,"value":172,"toc":221},"minimark",[173,178,184,188,191,194,197,200,211,214,216,218],[174,175,177],"h2",{"id":176},"letter-from-marilyn-d-gilbert-general-manager-chief-executive-officer","Letter from Marilyn D. Gilbert, General Manager & Chief Executive Officer",[179,180],"lead-portrait",{"name":181,"role":182,"src":183},"Marilyn D. Gilbert","General Manager & CEO","\u002Fimages\u002Fwp\u002FRectangle-21-min.jpg",[185,186,187],"p",{},"It is my honor to present the Brownsville Public Utilities Board's 2026–2030 Strategic Plan, a first-of-its-kind roadmap that establishes a unified direction for our organization and reflects the aspirations of the community we serve. A strategic plan defines an organization's long-term direction by setting clear goals, priorities, and actions that guide decision-making and align resources toward a shared vision. At BPUB, we are more than a utility — we are stewards of vital electricity, water, and wastewater services for our community. This plan outlines where BPUB is headed and how we will strengthen the reliability and affordability of our utility systems over the next five years.",[185,189,190],{},"This plan was deliberately shaped and collaboratively developed. From the beginning, we engaged our regional partners—including the City of Brownsville, Cameron County, the Brownsville Navigation District, the Greater Brownsville Incentives Corporation, and the Brownsville Community Improvement Corporation—as well as our customers through the Public Utilities Board Consumer Advisory Panel (PUBCAP). Equally important, BPUB’s employees played a central role, ensuring that the plan is grounded in operational reality and informed by the people who serve our customers every day.",[185,192,193],{},"Through stakeholder feedback, we refined our mission and vision to reflect a renewed commitment to service and community leadership. Our vision—Empowering greater Brownsville’s future through exceptional utility services, community leadership, and operational excellence—captures the role we strive to play in the region’s growth and resilience. It acknowledges that our work goes beyond delivering power and water. We empower lives, support progress, and lead with purpose. Our mission--to deliver safe, reliable, and affordable utility services that empower our community, champion growth, and operate with financial strength, transparency, and strong leadership—reaffirms the essential role BPUB plays in the lives of our customers.",[185,195,196],{},"The plan identifies ten strategic focus areas that prioritize and guide our work ahead: Employee Engagement & Development, Optimizing Water Supply, Community Engagement, Customer Experience, Power Supply Optimization, Enterprise Risk Management, Technology Modernization, Resiliency & Reliability, Affordability, and Interorganizational Effectiveness. These focus areas strengthen our ability to meet customer needs, increase the return on the community’s investment in our water and electric systems, support a vibrant local economy, and improve transparency across our operations, finances, and governance. We will also adopt new technologies to modernize our systems and explore innovative ways to connect with and serve our customers.",[185,198,199],{},"I want to extend my most profound appreciation to our Board of Directors. Their commitment, guidance, and invaluable insights throughout this process demonstrate the trust they place in the professionals at BPUB and empower us to implement this plan with accountability and excellence.",[185,201,202,203,210],{},"As we move forward, we invite the community to follow our progress and engage with the work ahead by visiting ",[204,205,209],"a",{"href":206,"rel":207},"http:\u002F\u002Fwww.brownsville-pub.com",[208],"nofollow","www.brownsville-pub.com",". Together with our partners, customers, and employees, we are building a stronger, more resilient BPUB— one that will continue to serve Brownsville with pride for generations to come.",[185,212,213],{},"Very Respectfully,",[185,215,181],{},[185,217,182],{},[185,219,220],{},"Brownsville Public Utilities Board",{"title":222,"searchDepth":223,"depth":223,"links":224},"",2,[225],{"id":176,"depth":223,"text":177},"md",{"src":228,"alt":23},"\u002Fimages\u002Fwp\u002FRectangle-7.jpg",{},{"order":28},{"title":23,"description":26},{"loc":24},"FkPGCw5J-jVjjaxZO9JTek3hXEnyac1eKcaKQSng5jg",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":235},"\u003Cpath fill=\"currentColor\" d=\"M10 20v-6h4v6h5v-8h3L12 3L2 12h3v8z\"\u002F>",{"left":148,"top":148,"width":149,"height":149,"rotate":148,"vFlip":150,"hFlip":150,"body":237},"\u003Cpath fill=\"currentColor\" d=\"M8.59 16.58L13.17 12L8.59 7.41L10 6l6 6l-6 6z\"\u002F>",1780676265255]